Voltage Security Support Features

Voltage Security offers two options for support depending on your coverage needs:

Feature	Standard	Premium
Solutions Portal Submit, update and monitor help requests online Knowledge Base	YES	YES
Email Support	YES	YES
Phone Support	12x5	24x7
Response Times	4 hours	2 hours
Designated Solutions Engineer	n/a	YES
Help Desk Package	YES	YES

The advent of the extended enterprise and the ease of accessing corporate information anytime, anywhere, and on any device will create new pressures on security teams to encrypt data. Mobile devices are easy to lose and easy to steal. Enterprise-level encryption is the best hope for securing data on these devices.

– Killing Data, March 2012
Forrester Research Inc.

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