How do I read a secure message?

To decrypt and read a secure message:

  1. Tap a secure message in your Good Work inbox.
  2. Tap the message_zdm.html attachment.
  3. If you are not already logged in, you are prompted to enter your Good password for the Voltage SecureMail Mobile app.
  4. Tap GO. The secure message displays. If the message includes attachments, you can tap the attachments to open them.

Secure messages display in the inbox of your Good Work application and include an attachment named message_zdm.html. The message_zdm.html includes the encrypted content of the message and all attachments.

You must setup your Voltage SecureMail app and create a Voltage SecureMail account before you can read a secure message.

The email account where you received the secure mail must be setup with Voltage SecureMail before the message can be decrypted and read. For instructions on adding email accounts to Voltage SecureMail, see How do I add an email account?