Information Voltage Collects and Uses
In addition to Account Information, Voltage collects Message Data and Traffic Data. "Traffic Data" is information about the nature of your usage of the Service and can include: IP addresses of users requesting keys, Zero Download Messenger ("ZDM") recipient email addresses, date/time stamp and type of web browser. "Message Data" includes the non-encrypted Subject of messages sent and received by ZDM using the Service.
Important: Voltage has no access to the encrypted body of any messages and does not permanently store the encrypted body of messages when decrypted by the ZDM for recipients. All encrypted information is entirely under the control of the sender and the recipients.
Information Sharing and Disclosure
The websites you access to input or change Account Information have security measures in place to help prevent the loss, misuse, and alteration of the information under our control. When you access your Account Information, we use a Secure Socket Layer (SSL) that encrypts all information you input before it is sent to us. All of the customer data we collect is similarly protected against unauthorized access.
Except as described in the next paragraph, Voltage will not share your Account Information with third parties unless you have consented to the disclosure or Voltage believes the disclosure is necessary to (1) comply with the law or with legal process, (2) protect and defend our rights and property, (3) protect our customers or users, including from misuse or unauthorized use of the Service, or (4) protect the safety or property of our employees, customers, users or others
Voltage may disclose or transfer your Account Information (1) to its corporate affiliates (for example its subsidiaries or parent corporation), (2) to its service providers (like fulfillment, hosting or payment services), but only for their use to provide services to Voltage, or (3) to an acquirer in connection with the sale of the business or assets of Voltage. Voltage will require its corporate affiliates and service providers that receive Account Information to limit their use and disclosure of your information to the purposes for which you provided it. Voltage may collect and provide to third parties Message Data and Traffic Data and aggregated statistics about our customers, sales, usage patterns, and related information that do not include personally identifying information.
We may use the e-mail addresses listed in your Account Information to send to those addresses communications about the Service and Voltage offers you may find useful.
Children's Personal Information
The Voltage website complies with the Children's Online Privacy Protection Act ("COPPA"). Voltage does not knowingly collect Personal Information from children under the age of 13 through the Service. In addition, in the event that a user identifies himself or herself as a child under the age of 13 within the Service, Voltage will not collect, store or use any personal information of such user. Further, in the event that Voltage receives personal information that Voltage discovers was provided by a child under the age of 13, Voltage will promptly delete such personal information in a secure manner.
Links to Third Party Sites
As a convenience to you, we may provide links to third-party web sites from within the Service. Voltage is not responsible for the privacy practices or content of these third-party sites.
Access/Removal of Your Personal Information
If you want us to remove your Account Information from our database, or would like to access the information that was collected from you, please contact us using the contact information provided below.
Last updated 8/15/12